Terms & Conditions
The following terms and conditions
apply to bookings made by you
through your usage of
www.fansipansapa.com
Making
A Reservation.
The reservation should be sent by
fax, mail, or e-mail to:
Company name: Vietdiscovery co.,ltd
Adress: 031 Xuan vien str, Sapa
town, Vietnam
Tel: ++(84 203)872606 Hotline:
++(84) 984 255 255
Email: info@vietdiscovery.com
Website: www.sapalaocai.com
The reservation is validated only if
have you received a confirmation
from Vietdiscovery co.,ltd and upon
your payment of a deposit.
Amendments to your reservation must
be notified to and agreed by
www.fansipansapa.com
Cancellations and Cancellation
Fees.
All cancellations must be received
in writing, sent to us via fax or
email. You do not have to pay any
cancellation fee if you cancel your
reservation more than 45-days before
the departure date.
- 30-45 days before arrival: 10% charge
- 15-29 days before arrival: 30% charge
- 7-14 days before arrival: 50% charge
- Within 7 days before arrival: 90% charge
Tour Bookings
Child Discout.
One child under 7 years is generally
granted a reduction of 50% of the
tour price, provided that he/she is
accompanied by at least two full
paying adults and stays in the same
room. An extra bed is provided for
free of charge.
Deposit.
A deposit of 25% of the tour price
per person is required upon a
confirmation of your booking. (If
this amount is less than $100, a
$100 per person deposit will apply).
Once a deposit is received it is
understood that you have read,
understood and accepted all our
Terms and Conditions. The remaining
balance of the tour price (75%) is
due upon arrival in Vietnam, payable
at one of our office in Hanoi or the
others appointed in the
confirmation.
Payment.
Note: bank fee is on your
side
Bank credit transfer as well as
expenses, which must be charged by
the
customer, are credited on the above
account.
Please deposit by Bank Transfer or
Sending online by Credit card
through: www.bidv.com.vn or (accept
credit card & save service charge)
1 - By Techcombank or BIDV Bank
(Sending money online) or
https://www.techcombank.com.vn
Surname: Nguyen
Christian name: Do Trong
Full name: Do Trong Nguyen
Company name: Vietdiscovery
co.,ltd
Add: at 031 Xuan vien str,
Sapa, Laocai, Vietnam
Tel: ++84.203. 872606 - Cell
phone: ++84.4.84255255.
Sign up for an user with Western
Union, send the deposit to us
(Notify us
that you have sent the money with
following information)
1. Sender's name:
2. Money Transfer Control Number (
usually 10 numbers): or Secret
Number
3. Sender's Address:
Note: sending money online is
available only in some countries. If
not
available, please find an agent near
to you to send money.
2-By bank transfers :
PERSONAL BANK ACCOUNT
1- Beneficiary name: Do Trong Nguyen
2- Beneficiary account number:
11820061600018
3- Beneficiary address: Techcombank
: 10 Hoang lien Str, Laocai province
,vietnam
4- SWIFT Code:
Website:
https://www.techcombank.com.vn
COMPANY BANK ACCOUNT
Note: 10% VAT would be
surcharged to nett tour price.
1- Beneficiary name: Vietdiscovery
Co;Ltd
2- Beneficiary address: 031 Xuan
vien str, Sapa, Laocai, Vietnam
3 - Beneficiary Account number: VND:
37610000027479
4 - SWIFT Code:
5- Bank name: BIDV Bank
Website: www.bidv.com.vn
Cash payment: Only after the
agreement of the two parties paying
for the remaining balance at our
office
Travellers’ cheque: Only
after the agreement of the two
parties; in this case, 3% of
expenses are charged by customer
paying for the remaining balance at
our office.
Credit card: For payment by
credit card, 3-4% of expenses are
charged by customers. This is for
paying the balance in our offices.
Cancellations and Refunds.
All cancellations must be received
in writing, sent to us via fax or
email. The following rules apply for
cancellations:
• More than 14 days prior to departure: The total deposit paid to
us (25% or US$ 100) will be valid
for one (1) year from the date the
deposit was received. During this
time (365 days) the amount can be
applied to other tours and services.
After one (1) year the deposit
amount is forfeited.
• Less than 14 days prior to departure: Complete forfeiture of
deposit, due to hotel charges we
incur for guest no-shows.
Unused Services .
No refunds or exchanges can be made
with respect to accommodation,
meals, sightseeing tours, transport
or any other services, included in
the tour price, but not utilized by
the tour members.
Travel documents will be compiled
after the deposit has been received
and are sent two or three weeks
prior to departure. These documents
will be sent via email, and should
be printed out by participants and
retained as a receipt.
Responsibility.
All possible care is taken to ensure
that our suppliers maintain the
highest possible standards. However,
we are not responsible in any way
for problems, however they arise,
that result from the booking of
services we do not directly control.
Vietdiscovery Co.; Ltd, affiliated
companies, servants or agents shall
not be responsible or become liable
in contract or tort for any injury,
damage, loss, delay to person or
property, additional expenses or
inconvenience caused directly or
indirectly due to any events beyond
our control.
Validity.
This information is valid at the
time of publication but is subject
to change without prior notice.
However, should any changes occur,
they will be posted on the website
immediately. However, should the
Terms and Conditions change after
the deposit is paid, the Terms and
Conditions under which the deposit
was paid shall apply.
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